TOLERANCE LEVELS: In manufacturing textiles, slight variances in the size of the finished product may occur. This is due to streching or shrinking of fabric during the printing and sewing process.
Also, because inks and yarns are not available in PMS colors, exact PMS matches cannot be guaranteed. Every effort is made to come as close as possible. Reorders may also vary slightly in color. These variances are considered commercially acceptable.
OVER/UNDER RUNS: All orders are subject to 5% over/under run. Billed accordingly.
SET-UP TOOLS: All screens, weaving cards, artwork or any other manufacturing tools remain the property of the factory without exception.
SHIPPING AND DELIVERY: We'll ship your order and prepay the freight, and add the freight charges to your invoice. We can also ship your order using your UPS or FedEx account number. FOB point: New York. KTP Design Company is not responsible for freight carrier delays or losses.
CANCELLATIONS: All orders are considered firm and cannot be canceled except upon written permission from the factory.
CHANGES: Once approved artwork has been submitted and screens or weaving cards have been prepared, any design change or cancellation will result in the billing of any costs incurred.
TERMS: 50% deposit required. Some orders may require larger deposits.
RANDOM SAMPLES: Available free of charge.